We ship with DHL and UPS, GLS free of shipping costs from 49€ order value within Germany. The shipping takes about 2-4 working days. For shipping to other European countries the following shipping costs are charged:

  • Belgium, Luxembourg, Netherlands, Austria: 10 €
  • Denmark, Norway, Sweden: 12 €
  • Spain, France, Italy: €15
  • to the other member states of the EU: 18 €


Not satisfied? No problem. You can return the package within 14 days using the standard rate of a common logistics service provider to the following address:

Dr. Gold GmbH & Co. KG
Humboldtstr. 111
90459 Nürnberg

The outstanding amount will be credited to you after checking the goods within seven working days via your used payment method. You can find further information on our cancellation policy here.

Article damaged?

We are sorry for that. Please send us an e-mail with your name, the order number to and the damaged item to the above address. We will exchange it as soon as possible.

Your article has not arrived?

If your order has not arrived within 4 working days, or is defective, please send us an e-mail to